Coronavirus: travel safely thanks to our protection plan

SBB is delighted that it is now possible to carry more passengers around Switzerland again. Face masks must still be worn across Switzerland on the vehicles and in the buildings of public transport services. If you follow the protection measures, you will travel in safety.

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The key points:

  • For safe travel on public transport, comply with federal hygiene regulations and the protection measures for public transport.

  • Face masks must be worn on all public transport vehicles in Switzerland. Face masks must also be worn at railway stations, on platforms, in waiting rooms, in underpasses and in shops. This also applies to those who have already been fully vaccinated.

  • The requirement to wear a mask does not apply to people who cannot wear a mask for particularly good reasons – notably for medical reasons – as well as children under the age of 12.

  • Information on the requirement to wear a mask from the Federal Office of Public Health.

  • We are happy to advise you on the right public transport travelcard.

  • Please check the online timetable before starting your journey.

Current information (updated 3 June 2021)

SBB Restaurants

Six months on, SBB Restaurants and SBB Bistros (table service or take-away) will be reopening. Preparations are in full swing. SBB Restaurant employees are looking forward to welcoming guests again from 11 June 2021. Please observe the applicable protection measures in the restaurants. You can find information on rail catering here.

The dining cars abroad and on certain domestic routes will not be served until further notice:

National

  • IR 15 Geneva–Lucerne

  • IC 4 Zurich–Stuttgart

  • IC 51 Basel–Biel

International

  • EC 8, EC 9: The SBB restaurants are closed on the whole route between Zurich-Hamburg.

  • EC 6, EC 7 Basel SBB-Hamburg-Basel SBB: SBB restaurants are open on the Swiss section to and from Basel SBB but closed between Basel SBB and Hamburg.

  • EC Munich: On the Swiss section, SBB restaurants are open but closed on the German sections (from St. Margrethen).

  • EC Italy: SBB restaurants are open on the Swiss section but closed on the Italian section (from Brig / Chiasso).

Night-time networks

The night-time networks will be back in service as of 2, 3 or 4 July 2021. The standard late connections will continue to run as before. Connections which depart after the arrival of the last timetabled trains will be guaranteed.

International passenger services

Regarding the entry requirements of destination countries, SBB recommends that all passengers inform themselves in good time using the page provided by the FOPH or by checking with the countries in question. Information on international passenger services is available on our website Rail travel to other European countries in coronavirus times and is continuously updated.

Additional daily connections

  • The connections between Switzerland and Italy will gradually increase from 13 June 2021 (individual trains from 14 June). For the time being, the connections will increase from currently 35% to approximately 60% of normal traffic.

  • Gotthard axis: Three additional trains between Zurich/Basel and Milan, one direct train each from Zurich to Venice and back, as well as the trinational train from Frankfurt via Lucerne to Milan.

  • Lötschberg axis: Two additional trains from Basel to Milan and the trinational train Milan–Basel–Frankfurt.

  • Simplon axis: One additional train from Milan to Geneva incl. the direct train from Geneva to Venice and back.

  • This offer is valid until 4 July 2021. Further steps will be communicated on an ongoing basis.

  • Offer to France: TGV Lyria has relaunched the offer as of 12 May 2021. Since this date, four connections from/to Geneva, two from/to Lausanne and three from/to Zurich are offered.

  • Trains to Germany and Austria will operate according to the normal timetable.

Resumption of night connections in international passenger traffic

  • SBB, together with its partner railway ÖBB, has decided to resume international night train services with the Nightjet from 24/25 May 2021 after an interruption of more than four months. From this date, customers will be able to travel by night train from Switzerland to Berlin, Hamburg, Graz, Vienna, Zagreb, and Budapest.

  • Since 2 June 2021, direct trains from Switzerland to Prague are operating again.

  • These trains can be booked again with immediate effect and can be seen on the online timetable.

  • SBB recommends that all travellers inform themselves about entry requirements in good time on the FOPH website or in the relevant countries.

  • Information on international passenger traffic is continuously updated on our website Train travel to Europe in Corona times.

Opening hours of shops and services at railway stations

The published opening hours for SBB services are valid but do not apply to shops. Please see each shop’s publicity for information about current opening hours.

All relevant information on protection measures, as well as the opening hours of shops at SBB railway stations can be found on the Information on stations page.

Travelling safely by rail

Protection measures on public transport

On public transport, the Federal Office of Public Health (FOPH) rules on hygiene and social distancing and the protection plan for public transport apply. Face masks must be worn on all public transport services and in associated buildings. Children aged up to 12 and people who cannot wear a mask for medical reasons are excepted from this rule.

Please observe the following protection measures:

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Protecting customers and staff is a priority for Switzerland’s public transport companies.

Mutual respect and consideration

Please be considerate of others and keep your distance at stops, counters, ticket machines, when boarding and alighting and, as far as possible, on the vehicles.

Eating and drinking is still permitted on public transport – and you can briefly remove your mask to do so. Staff who are in contact with customers must make those who are not wearing face masks aware that there is a requirement to do so.

Protection measures at railway stations

In the 34 largest SBB railway stations, hand-sanitiser dispensers have been set up at the entrances and outside the toilet facilities. To ensure that the FOPH hygiene guidelines are adhered to, lifts can only be used by one person at a time. Where necessary, shops in SBB railways stations have established areas for queueing. Please find out about the opening hours for shops you are interested in directly at the shop in question.

All relevant information on protection measures, as well as the opening hours of shops at SBB railway stations can be found on the Information on stations page.

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Cleaning of trains

SBB has intensified the cleaning of trains since the beginning of the coronavirus pandemic: objects customers touch and surfaces such as grab poles, buttons, tables, armrests and toilets are cleaned and disinfected several times a day. On particularly popular lines, additional cleaning is carried out en route. A total of around 1,000 SBB employees are involved in cleaning the trains.

You can find a collection of tips for travel during the coronavirus pandemic in this article on SBB News.

Air conditioning aboard the trains

The information currently available shows no evidence for an increased risk of infection in SBB vehicles with air conditioning or ventilation systems. The air conditioning units operate using a mixed-air system. This means that both air from outside and recirculating air are mixed and processed in the air conditioning units. The amount of fresh air supplied to the passenger areas is secured on a per person basis and varies according to the outside air temperature and the number of people occupying the passenger areas. On average, the air in the passenger areas is fully exchanged with air from outside six to ten times per hour.

This significantly reduces the proportion of microorganisms in the air. SBB replaces the air filters every 45-90 days to prevent the accumulation of contaminants in the air conditioning units.

How SBB protects its employees

SBB employees are an important part of the protection plan for public transport, and staff wear face masks.

Plexiglas barriers at staffed points of sale protect both staff and customers. For safety reasons, engine drivers do not wear face masks.

Until further notice tickets and passes will be checked by means of visual inspection so that passenger attendants do not have to touch them.

Many thanks to all staff who are keeping Switzerland moving at this time. 

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Dieser iframe enthält Inhalte von Drittanbietern, die möglicherweise nicht zugänglich sind.

Danke. Merci. Grazie. 💪❤

Posted by SBB CFF FFS on Friday, April 3, 2020